Exchange/refund procedure information

• If you would like to exchange or refund the product, please submit a return request to our main email address (info@theyarefuturefear.com) within 14 days of receipt and we will assist you with guidance.
• In case of a defective product, shipping costs incurred for exchange/refund are borne by the seller.
• In case of simple change of mind of the buyer, the round-trip shipping costs incurred during exchange/refund are borne by the buyer.
• Round-trip shipping costs incurred in case of exchange/refund due to incorrect size are borne by the seller.
• In case of defective fabric, defective materials, or sewing defects, you can exchange or refund the same product.

In this case, exchange or refund compensation is not possible.

• If it is determined that the product cannot be resold because the paper tag has been removed.
• If the product shows signs of wearing, washing, contamination, or damage to the product.
• For custom-made products, exchanges/refunds are not possible after ordering is completed.
• If you send an item without receiving a return, exchange or refund is not possible.

Contact email  info@theyarefuturefear.com